One thousand instances of anti-social behaviour, suspicious activity, crime and more have been reported in the last seven months through the Bee Network's LiveChat feature.

The feature, which is managed by Greater Manchester Police (GMP) and Transport for Greater Manchester, allows Bee Network passengers to report incidents they see on public transport directly to trained handlers.

The scheme is called 'TravelSafe', and was introduced in October 2025.

GMP has celebrated receiving the 1000th report as a 'major milestone'.

"Each LiveChat represents a moment where officers have been able to respond quickly, provide reassurance, and in many cases, prevent situations from escalating, when a passenger has felt unsafe or uncertain", a GMP spokesperson said.

Neil Smitham, Call Handling Supervisor at GMP, said: "Reaching 1,000 TravelSafe LiveChats since launch highlights just how important this tool is in helping us create a safer environment on public transport.

"We want everyone using the Bee Network to feel as safe as possible and LiveChat is a vital part of that.

"This milestone also shows growing public confidence in our ability to respond and support people when they need us most. No matter how big or small an issue may seem, we are here to help."

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Vernon Everitt, Transport Commissioner for Greater Manchester, said: "Reaching this milestone within just a few months of launching TravelSafe LiveChat shows that our pioneering approach to policing public transport is working.

"Giving passengers the confidence to report their concerns discretely while travelling on the Bee Network is making a real difference.

"By working together, we can act swiftly to deter and tackle unwanted behaviour. We will continue to work as a partnership to make sure people feel safe on the Bee Network."

Kate Green, TfGM's TravelSafe Partnership Manager, said: "The safety of passengers and our staff on the Bee Network is our top priority.

"TravelSafe LiveChat means that we can respond quickly to concerns about criminal and anti-social behaviour on our buses, trams, and at our stations, stops and interchanges.

"We are committed to working closely with GMP through the TravelSafe Partnership as LiveChat continues to grow."

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