100% score in inspection for local coach company

By Alasdair Perry 5th Oct 2023

Anthony Wilson (left), Chair of the Guild of British Coach Operators, with Belle Vue managing director Phil Hitchens (Image - Belle Vue)
Anthony Wilson (left), Chair of the Guild of British Coach Operators, with Belle Vue managing director Phil Hitchens (Image - Belle Vue)

Stockport-based Belle Vue Manchester has gained membership of an elite body of coach operators, after scoring 100% in a recent inspection. 

Belle Vue becomes one of just 20 companies nationwide to gain entry to the prestigious British Guild of Coach Operators, a community which aims to share best practice and a quality ethos amongst its members.

The inspection covers quality standards of customer service, including punctuality and having 24-hour emergency back-up, as well as areas such as employee training and development, fleet safety and maintenance, road risk and safety management, regulatory compliance and financial stability.

Phil Hitchen, managing director of Belle Vue, said gaining membership of the guild at the first time of asking was 'a feather in the cap' for the company.

He added: "It's a prestigious organisation to join, but we don't see it as a glorified badge. We have good systems and processes across the business, and we are committed to providing the highest quality of service to our passengers and the best possible environment in which our team can develop their skills and careers.

Guild chairman Anthony Winson said: "We are delighted to welcome Belle Vue to Guild membership, having passed our audit process with flying colours.

"As a hugely-respected operator, we are confident Phil Hitchen and the Belle Vue team will have much to gain from joining, as will we from their undoubted reputation and expertise within the coach industry."

Belle Vue has a diverse and growing fleet which carries two million passengers a year across the UK and Europe.

~

Free from clickbait, pop-up ads and unwanted surveys, Stockport Nub News is a quality online newspaper for our town.

To get our top stories in your inbox each week, subscribe to our free weekly newsletter HERE.

Please consider following Stockport Nub News on Facebook or Twitter

     

Please Support Us Stockport. Your Town. Your News. Your Support Matters.

Local news is essential for our community — but it needs your support.
By becoming a monthly supporter, you’ll help us continue delivering reliable local stories and events.
Your support makes a real difference to Stockport.
Monthly supporters will enjoy:
Ad-free experience

Share:


Sign-up for our FREE newsletter...

We want to provide stockport with more and more clickbait-free news.

     

...or become a Supporter.
Stockport. Your Town. Your News.

Local news is essential for our community — but it needs your support.
Your donation makes a real difference.
For monthly donators:
Ad-free experience