Illingworth Ingham has strengthened its team with a new hire, bringing additional industry expertise to serve customers better.

Meet Gavin Williams, new area sales manager for Illingworth Ingham - the builders' merchant with branches across the North West. 

With over ten years of industry experience, Gavin understands the needs of both professional contractors and home DIYers alike.

This ensures that local customers can rely on expert guidance for their projects, no matter the scale.

You can contact Gavin at [email protected].

Find out more about Illingworth Ingham's products here.

Illingworth Ingham specialises in a wide range of building supplies, including timber, composite materials, tools, and more (Image - Nub News)

We caught up with Gavin to find out more about starting new projects, and working for a family-run local business.

"In this industry, more than any other, people buy from people", Gavin explained.

"You want someone who can be 'my guy', 'my person', who you really trust.

"We can offer advice, give a real-life perspective, or point you in the right direction."

It's a valuable service in an industry such as this, which still turns very much on face-to-face interaction, word of mouth, and solid reputation. 

"We get lots of referrals from other builders", Gavin adds. 

"We still think word of mouth is among the best recommendations we can get. The industry really relies on trust, after all."

Illingworth Ingham has sites across the North West, in Stockport, Macclesfield, Hyde, Stretford and Clitheroe (Image - Nub News)

And that trust doesn't just amount to solid sales and project advice. 

It's also underpinned by a deep understanding of how the industry works - how 'time is money for builders', and how building projects really work.  

"I always like seeing projects through to the end", Gavin said. "It's really satisfying watching something take shape, especially if you've been there from the beginning."

And what makes working for Illingworth different? 

One of the big things is the nature of the team. 

Illingworth Ingham's Macclesfield branch (Image - Nub News)

As Gavin explains: "We're a very close-knit team. I speak to my boss daily, and we have massive support among ourselves."

Indeed, Illingworth combines the familiarity of a local business with the knowledge and expertise of a national company. 

Far from being 'one-in, one-out', the company emphasises the importance of building a relationship with the customer first and foremost. 

The company was founded in 1929, and has branches across the North West, including Stockport, Macclesfield, Hyde, Stretford and Clitheroe.

Whilst there are a number of Illingworth Ingham branches across the region, each has an independent feel, combining the reliability of a trusted name with the distinct knowledge and character of its local area.

Once again, you can contact Gavin at [email protected] or on 07920 584752.

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Illingworth Ingham is a sponsor of Nub News. Support from local businesses such as them helps us keep our local news free and easy-to-read. If you own a local business and would like to sponsor us, get in touch at [email protected].