Stockport
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Service Advisor - Stockport

Where

Stockport

Type

Permanent

Salary

39000 Annual

Salary: £31,500 - £39,000 per year Permanent Full-Time Prestige Main Dealer Career Progression Training Provided

C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team.

This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment.

We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team.

Service Advisor Role and Responsibilities:

  • Act as the first point of contact for service customers, providing a professional and friendly welcome.
  • Manage customer service enquiries, bookings, and follow-ups both in person and over the phone.
  • Accurately record service requests and vehicle requirements.
  • Liaise with the workshop and technical teams to schedule work efficiently.
  • Keep customers updated with progress and ensure a high level of communication throughout the service or repair process.
  • Upsell additional products and services where appropriate to meet customer needs and maximise revenue.
  • Ensure all work is completed to the highest customer satisfaction levels.
  • Maintain accurate customer and vehicle records using the dealer management system.

Requirements:

  • Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential.
  • Strong customer service and communication skills.
  • Good technical understanding of vehicle servicing and repairs would be beneficial.
  • Ability to upsell additional products and services.
  • Well-organised with excellent attention to detail.
  • Team player with a proactive and positive attitude.
  • Full UK Driving Licence essential.

Benefits:

  • Basic salary between £31,500 and £39,000 per year depending on experience and performance.
  • Company car scheme available.
  • Full pension scheme.
  • Private healthcare plan.
  • Ongoing manufacturer and customer service training.
  • Career progression opportunities within a growing dealership group.
  • Employee rewards, bonus schemes, and recognition programmes.
  • Modern, high-tech dealership environment.
  • Supportive and professional team culture.

If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today!

For more information, please contact Ian Bowker at C&B Recruitment.

Service Advisor, Aftersales Advisor, Automotive Service Advisor, Independent Garage, Customer Service Advisor, Motor Trade Jobs, Automotive Jobs, Service Reception, Vehicle Service Jobs, Independent Specialist Careers.

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