We are seeking a Telephone Operator to join our team at our Head office in Hazel Grove. Assist in managing incoming calls and providing excellent customer service over the phone, using our booking dispatch system.

Skills

• Excellent verbal communication skills
• Strong listening skills
• Ability to multitask effectively
• Good organisational skills
• Proficient in using phone systems and office equipment
• Previous experience in a customer service role is desirable
• Call centre experience is preferred.

What the role involves

• As a Telephone operator you will be expected to:
• Answer incoming phone calls promptly and professionally.
• Take detailed bookings accurately.
• Provide information to callers in a clear and concise manner.
• Maintain a polite and professional phone manner at all times.
• Addressing queries and managing pricing and timing schedules.

The company will provide training on our booking and despatch system to help you improve your skills even further. The ideal candidate will be someone who is willing to learn and adapt to new tasks, with a flexible approach and a positive attitude. Ideal candidate must live within 10 miles of Stockport